I was at a PA dealer today that is pretty close to home to pick up a small electrical part. As I was wondering around the parts department I noticed they had all the new shiny bits that I wanted for the new scooter. Had planned to buy from one of the well known on-line sites, but I really like to spend my money locally and more importantly in my own state. The total list added up to about $800 or dollars worth of chrome. I out right asked for a 15% discount since I was buying local but could not only save another 5% online but get out of PA sales tax too. They acted like I passed gas at the counter and said that was impossible but offered a 10% discount. I REALLY wanted my shiny bits, so said deal. He asked for my name and starts to type it into the 'system'. Silence and then an oh, I don't see you in the computer did you buy your bike from here? I said no, they couldn't get the color bike I wanted. He calmly responded with., "Well I can't do the 10% then. It will have to be the list price ok." I was shocked and not shocked at the same time. I said no thanks then, I'll buy it online. The guy then gets fussy about having to put all the items back on hooks. By this point, I'm a bit annoyed and said, you don't have any customers so you can take the time. I walked out and placed my order online when I got home. I wonder if they feel its worth it to give up a pretty good sale to stick it to a customer who had the nerve to not buy from them. The local dealer. I learned a lesson, never try to do the local dealer good, since they really don't care to build a relationship with you unless you bought your scooter from them. I just had to vent a bit.