How Could Harley Improve?

Discussion in 'General Harley Davidson Topic' started by glider, Dec 18, 2011.

  1. glider

    glider Veteran Member

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    Tell us how you think Harley could improve on their product to make it better or more desirable.

    Do you think there's room for improvement and if so in what area.
     
  2. Jack Klarich

    Jack Klarich Expert Member

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    Listen to the customer, Poll them on likes dis likes, Hold the line on pricing including parts, give their dealer network more flexability
     
  3. Redfish-Joe

    Redfish-Joe Senior Member

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    Jack I was gonna say that.:lolrolling
     
  4. glider

    glider Veteran Member

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    My thoughts on this would be to put the customer ahead of the share holders:s

    Without the customers, what would become of the company?
     
  5. dbmg

    dbmg Experienced Member

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    Bring the standard EG back.
     
  6. Jack Klarich

    Jack Klarich Expert Member

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    Put more back in racing, Wins on Sundays= sales on Monday:s
     
  7. mjb582003

    mjb582003 Member

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    TCE = Total Customer Experience. The customer needs to be the focus and the dealers should employ techniques so the customer wants to return and support the local dealers. Just my thoughts..

    Mike
     
  8. glider

    glider Veteran Member

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    How about more input from the MOCO with a dealer that has unhappy customers?
     
  9. ajakaitis

    ajakaitis Member

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    Made in the USA by Americans. Pride in product and craftsman ship. Ease up on the prices, let people be part of the experience. stop trying to be custom bike builders thats what the custom world is for.
     
  10. Porter

    Porter Junior Member

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    I would love to see "Made in America" become a battle cry from Harley Davidson, but I don't think that it is possible without pretty much doubling the price. If there was a way to do it and only have the total price rise 10-15%, I think HD could hang on. Above that price, I think the numbers would not work.