Well.....I'm pretty much convinced that they would rather look at their bikes on the showroom floor instead of selling them! When he brought out "the worksheet", He (the guy behind-the-glass) said they wanted $20,400 and some change. I said you got to be kidding me! The salesman said, "well what will give for it?" I told him that I've give him $17,000.00 right now, and I'll write the check. He came back after visiting again with the MBTG,(man-behind-the-glass) and said he was pretty solid on his first quote to me, but he would take $17,000 for the plain crossbones sitting next to the bike I was interested in. It had a price of $18,000 plus change on it, and was an '09 bike also. I told him no thanks, that's not the bike I wanted, and moved on. My son and I went over to get a shirt for him, and low and behold here he comes. I can't believe he had the gall to tell me that he was sorry, he didn't notice on his sheet that he can sell it for $19,300. Once again, I said no thanks. 4 hours round trip for that mess! I probably won't due business with them again.