R_W_B
Senior Member
(had to make some words acceptable on here but otherwise a true happening)
I realize it's a strange and cut throat world and the buyer must look out for himself. But every now and again I run into something that just blows me all away again just like I had just got off the boat. Today I went in to the Lakeland Harley Shop (parts) to pick up something I had on call from yesterday. When he brought it out to me, he said the total would be $19.24. I said ok but I want you to check on how much another item is and showed him what I wanted.
Well he said ok but started to ring up my will call item first and I had a gut feeling I should STOP him immediately, but then I thought to myself, no they can't be that ridiculous here, these are professional folks I've been buying from for a year now. So I let him have my credit card and charge the will call.
Then he went to the back and brought out my other 3 items I had just asked about which came to $12.50. I said good and handed him my credit card again but this time I also handed him my in shop buyers card which they stamp every time I make a purchase for $20 or more. When you get 5 stamps you get a HD Tshirt. I have already gotten one Tshirt and I kinda like um.
Well he looks at the punch card and says this purchase is only 12.50 ? I said hey Bud I just gave you 19.24 bout 1 minute ago. He said I can't do that. I said you've got to be kidding me, I almost stopped you from ringing up my will call, but I thought nobody could run their business that ridiculous.
So he just stood there, the guy that had been there for as long as I can remember was standing bout 10 feet away so I told him, can't you override this crazyness ? He came over and said the boss gets real ticked if it ain't all on one purchase. I said well tell him I'm real ticked too, and next time I'm gonna drive up to Clermont HD, see how he likes that.
So I paid my bill, got my items and left. Will I drive to Clermont next time (30mins) probably not, if it's not a need it right now I usually order from Zanottis. So I will probably go right back there. But I just don't understand that sort of activity. Seems if he knew this was the case he would have looked out for me the customer and NOT rung up the first sale, knowing I wanted to look at something else. Just blew me away.
I realize it's a strange and cut throat world and the buyer must look out for himself. But every now and again I run into something that just blows me all away again just like I had just got off the boat. Today I went in to the Lakeland Harley Shop (parts) to pick up something I had on call from yesterday. When he brought it out to me, he said the total would be $19.24. I said ok but I want you to check on how much another item is and showed him what I wanted.
Well he said ok but started to ring up my will call item first and I had a gut feeling I should STOP him immediately, but then I thought to myself, no they can't be that ridiculous here, these are professional folks I've been buying from for a year now. So I let him have my credit card and charge the will call.
Then he went to the back and brought out my other 3 items I had just asked about which came to $12.50. I said good and handed him my credit card again but this time I also handed him my in shop buyers card which they stamp every time I make a purchase for $20 or more. When you get 5 stamps you get a HD Tshirt. I have already gotten one Tshirt and I kinda like um.
Well he looks at the punch card and says this purchase is only 12.50 ? I said hey Bud I just gave you 19.24 bout 1 minute ago. He said I can't do that. I said you've got to be kidding me, I almost stopped you from ringing up my will call, but I thought nobody could run their business that ridiculous.
So he just stood there, the guy that had been there for as long as I can remember was standing bout 10 feet away so I told him, can't you override this crazyness ? He came over and said the boss gets real ticked if it ain't all on one purchase. I said well tell him I'm real ticked too, and next time I'm gonna drive up to Clermont HD, see how he likes that.
So I paid my bill, got my items and left. Will I drive to Clermont next time (30mins) probably not, if it's not a need it right now I usually order from Zanottis. So I will probably go right back there. But I just don't understand that sort of activity. Seems if he knew this was the case he would have looked out for me the customer and NOT rung up the first sale, knowing I wanted to look at something else. Just blew me away.