Tour was GREAT. From the time it started till it was over was about a hour. You go into a room and watch a short film on HD then they wall you through the production floor telling you about the processes and bike. They were steadly putting bikes out. The KC (Kansas City) plant is just a few miles from the airport (KCI). You have as much time as you want to walk around the gift shop. I was really surprised at the amount of people that were there going on tours. We went on the 10:00 tour and I was talking to some people that was going on the 9:30 tour and they were from Atlanta GA. I thought that was kind of cool. It is something well worth spending the time to do. It doesn't cost you a thing. they really use a lot of high tech equipment. If you like manufacturing process you will really enjoy it.