I've been a Harley owner since 1969 when I bought my first Panhead. I've had Pans, Shovels, Ironheads and most recently recently, my pride and joy, my '03. At the time I bought the '03, I purchased the Extended Service Plan, 7 years, I couldn't believe it. Repairs covered for 7 years. At least so I thought. Over the years, I had work done on the bike, always by the book, and under the understanding and the assurance from my dealer that the warranty would not be impacted in anyway. Had work done over the years under the warranty, never a problem, until now. In August, the dealer here in Las Vegas fixed the inner cam bearing, under warranty. This April, the bearing that was replaced, came to pieces and took out the bottom of my motor. Now that it's going to cost $5000 to fix, all of a sudden, the warranty is void because I had motor work done on it. Never mind I did just what Harley had written in their catalog and exactly what my dealer said I needed to do. Now I'm stuck with a Harley basket case and an '86 Yamaha that still runs, at least I have something that's reliable. Too bad, I'm afraid Harley is losing its grip when a 24 year old Yamaha is more dependable that a 7 year old Harley, especially since the Harley got routine maintenance and the Yamaha didn't. Needless to say I'm unhappy. Obviously Harley doesn't care about customer loyalty or service.:bigsmiley18: The real sad thing is, I was planning to sell the bike this Spring and buy a new one. That's not going to happen now. I'll buy a Victory or a metric but it won't be a Harley.:bigsmiley30: Their loss.