Zanottis HD Possibly the best parts dealer

Discussion in 'General Harley Davidson Topic' started by bikerfishman, May 3, 2010.

  1. bikerfishman

    bikerfishman Active Member

    Last febuary I bought the harley signature series solo seat from them and love the seat but it had a fitment issue with my 08 and I worked that out myself but the 2 weeks ago the slider knob that locks the backrest in fell off.
    So I went to a local dealer and they treated me like I had the plaige since I bought it elsewere so I left dissgusted and emailed Zanotti's with the broken part number and they are sending a new one to me free of charge.
    Now thats customer service!
    Thank you Zanotti's you will allways have my bussiness.
    As for the western washington dealers I would not even buy a spark plug from you people.
  2. ultrat

    ultrat Senior Member Contributor

    sad we have to hunt for a good dealer they are retailers [customers] is always rite or at least treat him like he is your last customer & fellow biker, locally i do not think any of the parts guys ride, out of 25 employees 3 bikes out in employee parking lot..
  3. glider

    glider Veteran Member

    Zanotti's is a great dealer to do business with. They know how to keep a customer happy.