Brought bike home from dealer on Monday and rode it until Wednesday without issue and it was amazing. My girl followed me Wed. evening in my car to drop it off to have brakes done. Checked the car in, my babe got her helmet and gear on got on the bike, nothing, didn't try to crank, nothing. We bought the extended warranty called them because we were told we have towing. That was a joke I guess that we didn't find funny, because we don't have towing. The car mechanic came out I pulled the seat he tested battery, tested fine. He then tapped the starter lightly while I hit the start button and shazaam she fired up. Went to my dealer Thursday told them what had happened. Again, $1200 for an extended warranty we paid for. Was told I could drop it off Monday they would get it in Tuesday, but if started, there was nothing they could do. So I said your telling me you wont fix or change anything until we are broke down on the side of the road. Short answer service manager gave me was that is correct. This is our first harley, I've had a ton of japanese bikes including royal star, road star, and goldwing. I have a bad taste in my mouth about the Harley customer service I have received in my 5 days I've had the bike. They could learn alot from Yamaha, and Honda customer service. I do love the ride, but Harley reps have dropped the ball on me very early on. Confidence level is low.