My 6 month old Insperon laptop apparently has the cronic "no charge" condition. The charger is fine and the battery is fine, but the computer says it connot recognize the power supply. The blogs are everywhere with this issue, but I can not find an agreed upon solid fix. Everything from replace the mother board, the battery, and Dell says reflash the BIOS. I downloaded the reflash, but it won't run without a charged battery installed. I guess they don't want the computer to crash during the reflash. When I researched Dells customer satisfaction, I did not see this issue, but now I would think twice before buying A Dell laptop if I were you.