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Bad Rear Wheel on FLHTCUSE3

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Old 04-30-2008, 01:09 PM     #1 (permalink)
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Bad Rear Wheel on FLHTCUSE3

well, brand new bike has been in the shop since 4/24,
resolving slow leak in rear tire.
after new tire installed, still leaked.
determined need new chrome 9 spoke rear wheel rim.
covered under standard factory 2 year warranty.
waiting for delivery.
may be ready late next week.
only 450 miles,
150 of which is back and forth to service dept at dealer
(sticky throttle, now this).
almost forgot i had a bike.
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Old 04-30-2008, 03:39 PM     #2 (permalink)
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Re: Bad Rear Wheel on FLHTCUSE3

Maybe someday the MOCO will get on the ball

They can request a wheel for a "bike down" and get it pretty fast.
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Old 04-30-2008, 06:37 PM     #3 (permalink)
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Re: Bad Rear Wheel on FLHTCUSE3

Glider, maybe we could use an area for all of the information about dealing with dealers. I know using your 'put it in writing' about voiding warrantees has saved a number of my friends lots of money. What do you think?
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Old 04-30-2008, 06:44 PM     #4 (permalink)
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Re: Bad Rear Wheel on FLHTCUSE3

Dealers And The Magnusson-Moss Act - Harley Davidson Community
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Old 05-08-2008, 08:19 PM     #5 (permalink)
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Re: Bad Rear Wheel on FLHTCUSE3

OK, final result.

dropped of bike for leak in rear tire, 4/24/08;
got bike back, 5/7/08;

took a couple days to find leak, couple more fighting for warranty, couple more to get a new wheel, couple more to make sure new wheel ok;

LEAKY SPOKE;

that's what they told me;

apparently, 1 of 9 cast aluminum chrome spokes was porous enough to leak 2# of air a day thru the HUB;

told wheel made in austrailia;

cost me nothing but lost saddletime;
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Old 05-08-2008, 08:26 PM     #6 (permalink)
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Re: Bad Rear Wheel on FLHTCUSE3

Sound like you need a new dealer. I seen ours take one off a new bike to get someone going.
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Old 05-08-2008, 10:50 PM     #7 (permalink)
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Re: Bad Rear Wheel on FLHTCUSE3

This has been a bad year for quality.It's beginning to make me sick.I see way too much crap like this every day.Corporate greed.
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Old 05-08-2008, 11:15 PM     #8 (permalink)
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Re: Bad Rear Wheel on FLHTCUSE3

Quote:
Originally Posted by Fisher View Post
This has been a bad year for quality.It's beginning to make me sick.I see way too much crap like this every day.Corporate greed.
These sound more like deal issues than HD problems. Living in Wisconsin I know a lot of HD owners. Many around here have two and have been going to the same dealer ship for 20 or more years. The dealer we use has been here 50 years same owner.
I have never seen any of the horror stories like I read about in these post.
I have seen a few bikes with a problem from time to time but it was always taken care of. The only issue I had with my newest bike was the fuel light came on way to soon. I did not even bother taking it in untill 5 months are I told them about it. They fixed it no question ask. Turn 13,000 miles on it today.
what I do see is people moding out a bike ,it starts acting up they pull all the stuff off them claim HD screwed up their bike.
If a dealer is not doing right and there are some of those that treat Hd dealerships like these moderen day walmart car lots. DO NOT GO THERE.
And shop at good dealers not walmart and the discount no over head dealer on line and things will get better.
Another thing I see is a buyer will drive 100 miles or more to discout dealer to save 100 dollars on a new bike. Then run into the local dealer and expect to be first in line to get work done at the busyest time of year.
read a post the other day " I put some cheap after market pipes on" well you know were that was going.
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Old 05-09-2008, 09:06 AM     #9 (permalink)
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Re: Bad Rear Wheel on FLHTCUSE3

Quote:
Originally Posted by Fisher View Post
This has been a bad year for quality.It's beginning to make me sick.I see way too much crap like this every day.Corporate greed.
I agree. it's almost like a throw back the the AMF days but in a different way dealing with quality.
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Old 05-10-2008, 08:58 AM     #10 (permalink)
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Re: Bad Rear Wheel on FLHTCUSE3

Smitty I work at a dealer and see way more than most.There are some serious quality control problems now.Made in China/Taiwan is one of them.
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