dos anybody care

R. Lewis · May 28th, 2008, 02:41 PM

Quote:

Originally Posted by 2002UltraClassic

ARRRRG!! AAAHHHHH! GEEZ i just cant win with this situation with this radio problem!! The stealer actually called me today and said that they actually was working on my bike. FINALLY?!?!? So, the tech tells me that that found a few of the causes for my radio issues. He said that the was some mouse "droppings" inside the fairing, he said there were some mic wires interfering with some of the speaker wires. (ok, so far no problem, now he hits me with the hammer) My Ultra has the expanded sound system package, Hog Tunes, Amp and everything. Well...he tells me that the amp was fried and that Harley dont cover the system under its expanded warrenty package that purchased! AAARRgggg! So...they bypassed the amp and said all is ready to pick up.
3 (edit) WEEKS to bypass an AMP??!?!?!?
I was told that the expanded coverage covers EVERYTHING from fender to fender when pitched the sale to me. Guess it aint that way.....ah forgetaboutit. Im ill with this whole deal at the moment.
Peace out....

Please read (if haven't) Glider's "Warrantee Denied / What to do" post.

glider · May 28th, 2008, 04:44 PM

Warrantee Denied/What To Do - Harley Davidson Community

andy · May 28th, 2008, 05:47 PM

Quote:

Originally Posted by Johan

Hi Andy, What kind of problems have you had with your SE?

hi
sorry for late reply
2 head gaskets,2 wheels chrome peeling,1 highway peg chrome pelling,sat nav,2 switches =8 regards andy

skull · Jun 10th, 2008, 08:19 PM

Problems like this need to be voiced LOUD and clear at Harley-Davidson customer service (414) 343-4056. Tell them your problem and it needs to be resolved quickly or you will retain counsel.

bjryman · Jun 10th, 2008, 09:04 PM

Interesting: I took delivery of my 2008 Anniversary Special Ultra Glide January 4 and already have about 3,200 miles on it. Not a single problem (except it is one hot sucker!), and my dealer has been absolutely superb!

He also is very supportive of our local H.O.G. chapter here in Central Indiana.

Maybe I would have other problems if I have a warranty issue....I hope not.

Ride Safe!

Buckwild Biker · Jun 18th, 2008, 12:46 PM

It's easy to be smug when your wheels are turning bjryman. Wait until the hammer drops, and it will drop eventually, then maybe you'll be a little more supportive of your roadside brother. I have heard from numerous riders in my area how promises are made during the transaction period when the money is still in your pocket, and then the story is totally different later. Hang in there bro, and don't let the dealership win this one. I'm in a struggle now with having to wait a week to just get my bike picked up for service on a problem the dealership caused in my last service visit. The reason I'm waiting...all the big shots at the dealership are using the transport trailers for a personal bike week out of state!!!! So much for thinking ahead about customer's needs.

Coyote5 · Jun 19th, 2008, 01:33 PM

Both my H-D bikes had problems when I purchased them new in the first 6-9 months. My Sportstwer came back worse (damaged speedometer dial, damaged head...this was caused by the dealer) than when it went in for repair. My Ultra had both radio and electrical problems immediately off the show room floor.

I've learn that it's best to try to fix the problem yourself, if you can, before taking it into a dealer. At least if you screwed up you know who did it and how it was done.

TQuentin1 · Jun 19th, 2008, 04:03 PM

Yep!

If you can find a local non-HD bike shop with an old road warrior mechanic that doesn't mind you hangin' around watchin', and will tell you what he is doing - great!! If he's got helpers, make sure he micro-manages them. The big, new HD shops are newbie mills. If you take your brand new pride-and-joy in to these places, chances are it will be OJT for one of their new-hires. If something really breaks, then take it in for the warranty. But when you get it back and before you ride it off the lot, look at everything they might have touched. Check the engine oil and transmission oil. Cross your fingers, say a little prayer and listen carefully to the bike when you ride it home (like don't turn on the tunes until another ride - unless that was the warranty issue). Good luck.

TQ

KrecoLuke · Sep 15th, 2008, 02:39 AM

Hey, WVB,
Sorry to hear about all the probs. What's the problem with the bike? Any other dealers closeby? Contact a consumer advocacy group...
Hope you get some satisfaction out of them.

Luke

bikermoses · Sep 19th, 2008, 02:24 AM

yeap i feel you, ive found two shops that are old school and not harley dealers great to work with wifes sportster needed base gasket rear,harley dealer was over 1000.00bucks American cycle 250.00. So i no longer deal with harley dealers even on my new bike i dont care if the dam thing blows up it will never go back to the stealers.

May 28th, 2008, 04:44 PM	#22 (permalink)
glider Community Liaison Ride: 07 Road King Classic Join Date: Jun 21st, 2007 Posts: 11,626 My Mood:	Re: dos anybody care Warrantee Denied/What To Do - Harley Davidson Community __________________ Psssst! Please stop by the "self help section" for maintenance tips, diagnostic codes and much more. click me!>>Self Help Information and Tips<< click me!

Jun 10th, 2008, 08:19 PM	#24 (permalink)
skull Start The Engine Ride: 2006 FLHX Join Date: Apr 1st, 2008 Location: Statesville,NC Posts: 10	Re: dos anybody care Problems like this need to be voiced LOUD and clear at Harley-Davidson customer service (414) 343-4056. Tell them your problem and it needs to be resolved quickly or you will retain counsel.

Jun 10th, 2008, 09:04 PM	#25 (permalink)
bjryman Start The Engine Ride: 2008 105th Annv. Ultra Glide Join Date: Feb 15th, 2008 Location: Greenwood, Indiana Posts: 45	Re: dos anybody care Interesting: I took delivery of my 2008 Anniversary Special Ultra Glide January 4 and already have about 3,200 miles on it. Not a single problem (except it is one hot sucker!), and my dealer has been absolutely superb! He also is very supportive of our local H.O.G. chapter here in Central Indiana. Maybe I would have other problems if I have a warranty issue....I hope not. Ride Safe!

Jun 18th, 2008, 12:46 PM	#26 (permalink)
Buckwild Biker Warming The Wheels Ride: 2007 Dyna Super Glide Custom Join Date: Dec 15th, 2007 Location: Washington Township, Ohio Posts: 73 My Mood:	Re: dos anybody care It's easy to be smug when your wheels are turning bjryman. Wait until the hammer drops, and it will drop eventually, then maybe you'll be a little more supportive of your roadside brother. I have heard from numerous riders in my area how promises are made during the transaction period when the money is still in your pocket, and then the story is totally different later. Hang in there bro, and don't let the dealership win this one. I'm in a struggle now with having to wait a week to just get my bike picked up for service on a problem the dealership caused in my last service visit. The reason I'm waiting...all the big shots at the dealership are using the transport trailers for a personal bike week out of state!!!! So much for thinking ahead about customer's needs.

Jun 19th, 2008, 01:33 PM	#27 (permalink)
Coyote5 Start The Engine Ride: 2002 Ultra Classic FLHTCUI Join Date: Jun 5th, 2008 Location: Kentucky Posts: 12	Re: dos anybody care Both my H-D bikes had problems when I purchased them new in the first 6-9 months. My Sportstwer came back worse (damaged speedometer dial, damaged head...this was caused by the dealer) than when it went in for repair. My Ultra had both radio and electrical problems immediately off the show room floor. I've learn that it's best to try to fix the problem yourself, if you can, before taking it into a dealer. At least if you screwed up you know who did it and how it was done.

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Jun 19th, 2008, 04:03 PM	#28 (permalink)
TQuentin1 Moderators Ride: '03 FLHTCUI Join Date: Apr 4th, 2008 Location: Missouri City, TX Posts: 564	Re: dos anybody care Yep! If you can find a local non-HD bike shop with an old road warrior mechanic that doesn't mind you hangin' around watchin', and will tell you what he is doing - great!! If he's got helpers, make sure he micro-manages them. The big, new HD shops are newbie mills. If you take your brand new pride-and-joy in to these places, chances are it will be OJT for one of their new-hires. If something really breaks, then take it in for the warranty. But when you get it back and before you ride it off the lot, look at everything they might have touched. Check the engine oil and transmission oil. Cross your fingers, say a little prayer and listen carefully to the bike when you ride it home (like don't turn on the tunes until another ride - unless that was the warranty issue). Good luck. TQ

Sep 15th, 2008, 02:39 AM	#29 (permalink)
KrecoLuke Start The Engine Ride: 07 Ultra Classic Join Date: Jun 5th, 2008 Location: Longview, WA Posts: 17	Re: dos anybody care Hey, WVB, Sorry to hear about all the probs. What's the problem with the bike? Any other dealers closeby? Contact a consumer advocacy group... Hope you get some satisfaction out of them. Luke

Sep 19th, 2008, 02:24 AM	#30 (permalink)
bikermoses Contributor$ Ride: 2008 DYNA lowrider Join Date: May 7th, 2008 Location: waterford,mi Posts: 94 My Mood:	Re: dos anybody care yeap i feel you, ive found two shops that are old school and not harley dealers great to work with wifes sportster needed base gasket rear,harley dealer was over 1000.00bucks American cycle 250.00. So i no longer deal with harley dealers even on my new bike i dont care if the dam thing blows up it will never go back to the stealers.

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