dos anybody care

2002UltraClassic · May 22nd, 2008, 05:29 PM

ok...heres an update. Called yesterday(wednesday), he said, "We had it up on the rack but needed to take it down 'cause a travler come in." Ok...cool, I understand that. I wouldnt want to put a brother out that is 300 miles from home. So, I called today and he said, "I thought I had a radio here but I guess I dont so I needed to go ahead and order one." WHAT?!?! You mean to tell me that after a week and 1/2 you couldnt have taken 5 mins to see if you even HAD a radio???? I mean GEEEZ! I asked him when how long he thought it may take to get the radio form HD, He said "Probly 5 to 7 working day." Needless to say.....when this is over, and I pick it up....words will be had with general manager and I am seriously considering on telling them that I will be going else where from now on.

R. Lewis · May 22nd, 2008, 05:57 PM

Quote:

Originally Posted by 2006UltraClassic

ok...heres an update. Called yesterday(wednesday), he said, "We had it up on the rack but needed to take it down 'cause a travler come in." Ok...cool, I understand that. I wouldnt want to put a brother out that is 300 miles from home. So, I called today and he said, "I thought I had a radio here but I guess I dont so I needed to go ahead and order one." WHAT?!?! You mean to tell me that after a week and 1/2 you couldnt have taken 5 mins to see if you even HAD a radio???? I mean GEEEZ! I asked him when how long he thought it may take to get the radio form HD, He said "Probly 5 to 7 working day." Needless to say.....when this is over, and I pick it up....words will be had with general manager and I am seriously considering on telling them that I will be going else where from now on.

Why wait? Confront (non-agressivly) the manager and tell him/her whats going on! a week and 1/2 in the shop ,5 to 7 more days waiting!!! Is the scoot going to be sitting at the shop while they get the radio in?????

glider · May 22nd, 2008, 06:08 PM

Loaner bike!

This is riding season.

2002UltraClassic · May 22nd, 2008, 07:49 PM

R.Lewis....yes it will be at the shop. Its 45 miles one way. The way gas is I fell it would just be best to leave it there till its done. Shoot...Im afraid if I go get it, then try to take it back just to get at the "back of the line" again when the finally get the radio in. Would prolly be ANOTHER 2 week wait!

Fourdogs · May 23rd, 2008, 04:59 PM

Actually the Dealers do make lots of money on warranty work...Also seems some dealers( people who work there I mean ) make warranty claims to HD that aren't 100 percent accurate. Going through a bit of that right now. It gives the dealer a bad rap as well as Harley when its just a service writer, and others involved in a scam.. Car dealer are notorious for false warranty claims. I hope HD service don't follow their lead. Good Luck with you issue..I must say I can not believe the ownership in the most part know everything thats going on. I have to give my dealership Hi-5s and coodoes, as this past weekend if you show them your dd-214 you got 42 percent off any parts are motors cloths in the store. A salute to Veterans .

smitty901 · May 23rd, 2008, 06:53 PM

Quote:

Originally Posted by Fourdogs

Actually the Dealers do make lots of money on warranty work...Also seems some dealers( people who work there I mean ) make warranty claims to HD that aren't 100 percent accurate. Going through a bit of that right now. It gives the dealer a bad rap as well as Harley when its just a service writer, and others involved in a scam.. Car dealer are notorious for false warranty claims. I hope HD service don't follow their lead. Good Luck with you issue..I must say I can not believe the ownership in the most part know everything thats going on. I have to give my dealership Hi-5s and coodoes, as this past weekend if you show them your dd-214 you got 42 percent off any parts are motors cloths in the store. A salute to Veterans .

Now i could go for some 42% stuff and My dd214 is two pages long

2002UltraClassic · May 24th, 2008, 10:35 AM

Well...from what the tech said I "should" have only 3 more days. Gonna feel like 3 years!
Good thing I will need my wife to carry me to get it in the truck. Will need the whole bed to carry the load that Im gonna dump on them when I get there!

dhog · May 24th, 2008, 12:50 PM

Man I feel for you and know where your coming from. This one started out as my problem Iwas trailering my bike to the dealer for some work and the bike fell over in the trailer and the only damage was a bent front rotor. 15 days in July waiting for a (edit) brake rotor. So I feel for ya' man.

Cpt.FancyPants · May 25th, 2008, 03:39 PM

i have found that the ones that complain the loudest get the most done the quickest.

Take no prisioners.

2002UltraClassic · May 27th, 2008, 11:57 PM

ARRRRG!! AAAHHHHH! GEEZ i just cant win with this situation with this radio problem!! The stealer actually called me today and said that they actually was working on my bike. FINALLY?!?!? So, the tech tells me that that found a few of the causes for my radio issues. He said that the was some mouse "droppings" inside the fairing, he said there were some mic wires interfering with some of the speaker wires. (ok, so far no problem, now he hits me with the hammer) My Ultra has the expanded sound system package, Hog Tunes, Amp and everything. Well...he tells me that the amp was fried and that Harley dont cover the system under its expanded warrenty package that purchased! AAARRgggg! So...they bypassed the amp and said all is ready to pick up.
3 (edit) WEEKS to bypass an AMP??!?!?!?
I was told that the expanded coverage covers EVERYTHING from fender to fender when pitched the sale to me. Guess it aint that way.....ah forgetaboutit. Im ill with this whole deal at the moment.
Peace out....

May 22nd, 2008, 05:29 PM	#11 (permalink)
2002UltraClassic Warming The Wheels Ride: 2002 Ultra Classic Join Date: Mar 26th, 2007 Posts: 75	Re: dos anybody care ok...heres an update. Called yesterday(wednesday), he said, "We had it up on the rack but needed to take it down 'cause a travler come in." Ok...cool, I understand that. I wouldnt want to put a brother out that is 300 miles from home. So, I called today and he said, "I thought I had a radio here but I guess I dont so I needed to go ahead and order one." WHAT?!?! You mean to tell me that after a week and 1/2 you couldnt have taken 5 mins to see if you even HAD a radio???? I mean GEEEZ! I asked him when how long he thought it may take to get the radio form HD, He said "Probly 5 to 7 working day." Needless to say.....when this is over, and I pick it up....words will be had with general manager and I am seriously considering on telling them that I will be going else where from now on. __________________ Visit *natesplaceonline dot com* to see all my pics.

May 22nd, 2008, 06:08 PM	#13 (permalink)
glider Community Liaison Ride: 07 Road King Classic Join Date: Jun 21st, 2007 Posts: 11,626 My Mood:	Re: dos anybody care Loaner bike! This is riding season. __________________ Psssst! Please stop by the "self help section" for maintenance tips, diagnostic codes and much more. click me!>>Self Help Information and Tips<< click me!

May 22nd, 2008, 07:49 PM	#14 (permalink)
2002UltraClassic Warming The Wheels Ride: 2002 Ultra Classic Join Date: Mar 26th, 2007 Posts: 75	Re: dos anybody care R.Lewis....yes it will be at the shop. Its 45 miles one way. The way gas is I fell it would just be best to leave it there till its done. Shoot...Im afraid if I go get it, then try to take it back just to get at the "back of the line" again when the finally get the radio in. Would prolly be ANOTHER 2 week wait! __________________ Visit *natesplaceonline dot com* to see all my pics.

May 23rd, 2008, 04:59 PM	#15 (permalink)
Fourdogs Community Star Ride: 2004 Roadking Join Date: Sep 16th, 2007 Posts: 641 My Mood:	Re: dos anybody care Actually the Dealers do make lots of money on warranty work...Also seems some dealers( people who work there I mean ) make warranty claims to HD that aren't 100 percent accurate. Going through a bit of that right now. It gives the dealer a bad rap as well as Harley when its just a service writer, and others involved in a scam.. Car dealer are notorious for false warranty claims. I hope HD service don't follow their lead. Good Luck with you issue..I must say I can not believe the ownership in the most part know everything thats going on. I have to give my dealership Hi-5s and coodoes, as this past weekend if you show them your dd-214 you got 42 percent off any parts are motors cloths in the store. A salute to Veterans .

May 24th, 2008, 10:35 AM	#17 (permalink)
2002UltraClassic Warming The Wheels Ride: 2002 Ultra Classic Join Date: Mar 26th, 2007 Posts: 75	Re: dos anybody care Well...from what the tech said I "should" have only 3 more days. Gonna feel like 3 years! Good thing I will need my wife to carry me to get it in the truck. Will need the whole bed to carry the load that Im gonna dump on them when I get there! __________________ Visit *natesplaceonline dot com* to see all my pics.

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May 24th, 2008, 12:50 PM	#18 (permalink)
dhog Warming The Wheels Ride: 2005 electra glide fireman Join Date: Jan 2nd, 2008 Posts: 114 My Mood:	Re: dos anybody care Man I feel for you and know where your coming from. This one started out as my problem Iwas trailering my bike to the dealer for some work and the bike fell over in the trailer and the only damage was a bent front rotor. 15 days in July waiting for a (edit) brake rotor. So I feel for ya' man. Last edited by glider : May 24th, 2008 at 03:25 PM.

May 25th, 2008, 03:39 PM	#19 (permalink)
Cpt.FancyPants Start The Engine Ride: 2008 FLTR Join Date: Mar 28th, 2008 Posts: 37	Re: dos anybody care i have found that the ones that complain the loudest get the most done the quickest. Take no prisioners.

May 27th, 2008, 11:57 PM	#20 (permalink)
2002UltraClassic Warming The Wheels Ride: 2002 Ultra Classic Join Date: Mar 26th, 2007 Posts: 75	Re: dos anybody care ARRRRG!! AAAHHHHH! GEEZ i just cant win with this situation with this radio problem!! The stealer actually called me today and said that they actually was working on my bike. FINALLY?!?!? So, the tech tells me that that found a few of the causes for my radio issues. He said that the was some mouse "droppings" inside the fairing, he said there were some mic wires interfering with some of the speaker wires. (ok, so far no problem, now he hits me with the hammer) My Ultra has the expanded sound system package, Hog Tunes, Amp and everything. Well...he tells me that the amp was fried and that Harley dont cover the system under its expanded warrenty package that purchased! AAARRgggg! So...they bypassed the amp and said all is ready to pick up. 3 (edit) WEEKS to bypass an AMP??!?!?!? I was told that the expanded coverage covers EVERYTHING from fender to fender when pitched the sale to me. Guess it aint that way.....ah forgetaboutit. Im ill with this whole deal at the moment. Peace out.... __________________ Visit *natesplaceonline dot com* to see all my pics.

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