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Intermittent hard starting when warm to hot

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Old Sep 29th, 2009, 09:04 PM     #21
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Re: Intermittent hard starting when warm to hot

I never could understand why a dealer would ARGUE with a customer to prove a point. Quite simply, if you are right they accept it and if they are wrong BE JUST as gracious...why risk losing a customer over a disagreement, especially a paying one!
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Old Oct 1st, 2009, 09:44 AM     #22
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Re: Intermittent hard starting when warm to hot

I wrote a letter to the manager of the dealership about the treatment I got from the service manager. I saw him at a Rolling Thunder meeting Monday (9/28). He told me he read my email, but I haven't heard a word from him since. Guess he is either ignoring me, or thinking really hard about what he could possibly say. Don't even really care, as I am done with them.
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Old Oct 1st, 2009, 09:45 AM     #23
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Re: Intermittent hard starting when warm to hot

Publish the letter in the local paper,I bet you hear from him then.
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Old Oct 2nd, 2009, 01:50 AM     #24
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Re: Intermittent hard starting when warm to hot

Sounds like Downtown Harley in Seattle. The service manager leaves a lot to be desired. He always has an excuse even before you get done explaining a problem. It's like talking to a tunnel.
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