What is that noise??

Discussion in 'Softail Models' started by countryroads, Aug 27, 2011.

  1. countryroads

    countryroads Member

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    I took delivery on a new 2011 Heritage Softail a week ago. On the ride home from the dealership, there was more noise coming from the bike than I had ever heard coming out of my 2009 ElectraGlide. Not having any experience with the idiosyncrasies of the Softail, I chalked it up to breaking-in noises.

    The noise is like a hammer hitting an anvil. It is most pronounced when in 5th gear at 40 mph, while neither accelerating nor decelerating, just kind of easing along. The noise almost disappears while running in 6th gear. You can hear it in all three of the higher gears, but 5th gear is the worst.

    After 200 miles with no relief from the noise, I took it back to the dealer and had a mechanic take it for a ride. I told him when the hammering was most evident in order that he could pay particular attention then. Unfortunately he came out to the bike with a full face helmet on, so he probably couldn't hear anything except his own breathing. He came back and reported that there was nothing wrong except that it wasn't completely broken in.

    Today I went for a ride with the HOG group, and a couple of the guys rode the bike and reported that the noise was impossible to miss. They each had a different opinion about the source. One said that the drive belt was too tight, one said that the primary chain was too loose, and one thought that the clutch was chattering.

    Have any of you here had any experience with this problem? I would appreciate any of your thoughts on the subject. It will give me some additional insight for when I take it in for the 1,000 mile maintenance, which will be due sometime in the coming week.

    Thanks in advance, Mike in WV
     
  2. TripleJ

    TripleJ Senior Member

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    Not sure what the noise is but will ask if the noise changes while either braking or pulling in the clutch while still moving fast? Also does cornering make any difference?
     
  3. countryroads

    countryroads Member

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    Pulling in the clutch makes the noise go away. Braking has almost the same effect, because when you accelerate or decelerate, you leave the sweet spot, e.g., 5th gear at 40 mph.
     
  4. HDDon

    HDDon Experienced Member Contributor Retired Moderators

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    I know it's sometimes impossible to determine, but can you tell which side the noise is coming from?
     
  5. countryroads

    countryroads Member

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    It is definitely coming from the kickstand side. Sounds like it is directly below me on the left side.
     
  6. Jack Klarich

    Jack Klarich Expert Member

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    I would change the primary oil and adjust the clutch :s
     
  7. HDDon

    HDDon Experienced Member Contributor Retired Moderators

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    Don't know which compensator you have on that new softail but it may be something that needs to be checked.
     
  8. glider

    glider Veteran Member

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    5th at 40 sounds a bit on the low side (lugging). What happens if you shift down a gear at the same speed as far as the noise?
     
  9. eleft36

    eleft36 Junior Member

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    Uh, 40 in 5th?
    I have the same SE compensator on my FXSTC as your 2011, if I chug my bike down to 40 in 5th, I think that's down around 1700 rpm, the compensator knocks.
    50 or better in 5th.
    Check your little manual for preferred shift points in mph.

    Al

    :USA
    :CONNECTICUT
     
  10. dangerdan

    dangerdan Junior Member

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    I took delivery on a new 2011 Heritage Softail a week ago.

    Take it back to the dealer and let them fix it under warrenty if any