I purchased a used 2009 Ultra Classic from a dealer in 2009 that only had 85 miles on it. The original buyer had a 103 Screaming Eagle kit installed by the dealership before taking it. The original purchaser didn't like it after taking it home so brought it back. Even though there was only 85 miles on the odometer it was considered a used bike becaused it had been previously registered and titled.
I specifically asked about the warranty due to it being a "used" bike and was told the HD Warranty was good for the duration of the 2 years. Well, 18 months into it the engine blew with 12,000 miles on it. I had the bike towed to a different dealer because it was closer and they told me the engine was junk and the 103 installed by the original was the stage 4 racing kit and that did void the warranty. My problem is that it was never disclosed to me that the warranty was voided due to that engine upgrade. In fact they told me it was under the full warranty for the balance of the two years.
The bike has been trailered back to the dealer that sold it to me but I haven't gotten the final word yet as to what they will do. However, they weren't very positive when we met.
Any suggestions before the lawyers get involved?
I specifically asked about the warranty due to it being a "used" bike and was told the HD Warranty was good for the duration of the 2 years. Well, 18 months into it the engine blew with 12,000 miles on it. I had the bike towed to a different dealer because it was closer and they told me the engine was junk and the 103 installed by the original was the stage 4 racing kit and that did void the warranty. My problem is that it was never disclosed to me that the warranty was voided due to that engine upgrade. In fact they told me it was under the full warranty for the balance of the two years.
The bike has been trailered back to the dealer that sold it to me but I haven't gotten the final word yet as to what they will do. However, they weren't very positive when we met.
Any suggestions before the lawyers get involved?