Recently purchased new V&H True Duals along with the Fishtail Tips for the Heritage and wanted to share my good experience with this company. Installed the new exhaust without any issues and love the way they look and sound although they are a little louder than I expected and will be putting in the Quiet Baffles in the near future. About 2 months after installing the new exhaust, myself and the little lady were out riding with a couple other local members here, streitm and R. Bingham (both great guys BTW) and some other good folk R.B. knows. While cruising down the road around 65 mph I lose the right rear Fishtail. After the ride and checking out the exhaust I find that the fishtail did not just work loose but actually broke through were the mounting bolt held it in the rear pipe. I could not find any damage on the pipes from bottoming out which could have caused this to happen but I did not have the fishtail to examine as we did not turn around to recover it. I sent an email to V&H along with some pictures of the broken pipe explaining what happened and without question received from V&H all new parts to fix the problem. Needless to say I am very impressed with the quality of service from Vance and Hines and would recommend their products without hesitation. Thanks Vance and Hines!