Lenale Fan Customer Service

Discussion in 'Touring Models' started by Jim B., Sep 26, 2013.

  1. Jim B.

    Jim B. Junior Member

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    I bought a Lenale fan back in 2009. It worked flawlessly for the past 4 years but it stopped working about 2 weeks ago. I contacted Len and he told me to send it to him along with $60.00 (his cost for a new fan). I sent him the fan assembly on a Friday with an expected Wednesday delivery. He must have worked on it and shipped it back the day he received it because I got it back from him on Friday. Can't ask for better service than that since we are about 2,500 miles apart.

    And no, I don't have any connection with Lenale other than being a satisfied customer.
     
  2. Joyflyin

    Joyflyin Experienced Member Staff Member Moderator

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    It is always good to hear that someone still cares about the customer. :)
     
  3. marcus22

    marcus22 Junior Member

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    how often do you use the fan? and do you have any temp gauge to know the difference when using it or not?

    thanks