Kudos to Chesapeake HD

Discussion in 'General Harley Davidson Topic' started by xcavater, Oct 21, 2013.

  1. xcavater

    xcavater Member

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    During a 150 mile ride yesterday, my buddy and I turned into Chesapeake HD. Don't you know as I round the corner into the pkg lot my shifter linkage broke. The time was 3:05 and the store had just locked up its doors. I caught the parts guy as he was headed to his car, told him I needed at least the front heim joint. He unlocked the store, went in and got me a factory take off complete linkage that was laying in the back. I asked him what the cost and he said is 15.00 fair?.
    He then waited till I put the replacement on before he went home.
    Service above and beyond expectation is what it's all about.
     
  2. Harley38

    Harley38 Active Member

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    Thanks for the post. Good to know a good dealer in the northern part of the state.
     
  3. Jack Klarich

    Jack Klarich Expert Member

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    Ya got to love this kind of dedication:s
     
  4. Biffy08

    Biffy08 Active Member

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    Unfortunately, not just in the MC world, caring customer service as well as dedication, and for that matter, just doing the right thing, is hard to come by anymore!
    :42:
     
  5. keith217

    keith217 Member

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    Good to hear that there still some good people out there! Did you get the parts guys name? I know its definitely helpful to leave a positive review somewhere ;) Might help him get that promotion or raise.