Kit # for Product Notice 0905 CVO 110 HEADS

Discussion in 'Touring Models' started by timba, Sep 25, 2008.

  1. timba

    timba Member

    Hi Everyone,

    Hope everyone's well and riding as much as possible. Wish I could say the same for myself.

    I need the Kit# for the following:

    Product Notice: 0905: PRD PGM: 07/08 CVO 110 HEADS

    Its for my FLHTCUSE3, Graphite color heads, that use 1 quart of oil every 1,000 miles and get 37mpg.


    Here's why I'm asking for the Kit #...

    After I got the Product Enhancement Campaign letter on Aug 18, to replace the CVO 110 Heads, I called the Dealer, who claimed to have the kit.

    I made an appointment and dropped my bike off.

    Well, that was Sept 6:
    first they got the kit,
    then they didn't get to it for a week,
    then the kit is the wrong color and a new one had to be ordered,
    now the kit is on back order with a release date of Oct 3,
    so it looks like I might get my bike back on Oct 11,,, maybe.

    I'm losing confidence they'll do the job with the right kit.

    I won't go into all the promises they've made, Service Dept says one thing, Parts Dept says something else, Owner complaining it takes at least 8 or more hours but can only bill for 6.

    I asked for a loaner and they laughed, only I was serious.

    I'm trying to remain calm, but my patience is getting thin and my riding skills are getting rusty.

    Hope someone can help me with that Kit # so I can verify they got the right one.

    Thanks for your time and effort,