Kit # for Product Notice 0905 CVO 110 HEADS

Discussion in 'Touring Models' started by timba, Sep 25, 2008.

  1. timba

    timba Member

    9
    11
    0
    Hi Everyone,

    Hope everyone's well and riding as much as possible. Wish I could say the same for myself.

    I need the Kit# for the following:

    Product Notice: 0905: PRD PGM: 07/08 CVO 110 HEADS

    Its for my FLHTCUSE3, Graphite color heads, that use 1 quart of oil every 1,000 miles and get 37mpg.

    ---

    Here's why I'm asking for the Kit #...

    After I got the Product Enhancement Campaign letter on Aug 18, to replace the CVO 110 Heads, I called the Dealer, who claimed to have the kit.

    I made an appointment and dropped my bike off.

    Well, that was Sept 6:
    first they got the kit,
    then they didn't get to it for a week,
    then the kit is the wrong color and a new one had to be ordered,
    now the kit is on back order with a release date of Oct 3,
    so it looks like I might get my bike back on Oct 11,,, maybe.

    I'm losing confidence they'll do the job with the right kit.

    I won't go into all the promises they've made, Service Dept says one thing, Parts Dept says something else, Owner complaining it takes at least 8 or more hours but can only bill for 6.

    I asked for a loaner and they laughed, only I was serious.

    I'm trying to remain calm, but my patience is getting thin and my riding skills are getting rusty.

    Hope someone can help me with that Kit # so I can verify they got the right one.

    Thanks for your time and effort,

    Timba