Hi Everyone,
Hope everyone's well and riding as much as possible. Wish I could say the same for myself.
I need the Kit# for the following:
Product Notice: 0905: PRD PGM: 07/08 CVO 110 HEADS
Its for my FLHTCUSE3, Graphite color heads, that use 1 quart of oil every 1,000 miles and get 37mpg.
---
Here's why I'm asking for the Kit #...
After I got the Product Enhancement Campaign letter on Aug 18, to replace the CVO 110 Heads, I called the Dealer, who claimed to have the kit.
I made an appointment and dropped my bike off.
Well, that was Sept 6:
first they got the kit,
then they didn't get to it for a week,
then the kit is the wrong color and a new one had to be ordered,
now the kit is on back order with a release date of Oct 3,
so it looks like I might get my bike back on Oct 11,,, maybe.
I'm losing confidence they'll do the job with the right kit.
I won't go into all the promises they've made, Service Dept says one thing, Parts Dept says something else, Owner complaining it takes at least 8 or more hours but can only bill for 6.
I asked for a loaner and they laughed, only I was serious.
I'm trying to remain calm, but my patience is getting thin and my riding skills are getting rusty.
Hope someone can help me with that Kit # so I can verify they got the right one.
Thanks for your time and effort,
Timba
Hope everyone's well and riding as much as possible. Wish I could say the same for myself.
I need the Kit# for the following:
Product Notice: 0905: PRD PGM: 07/08 CVO 110 HEADS
Its for my FLHTCUSE3, Graphite color heads, that use 1 quart of oil every 1,000 miles and get 37mpg.
---
Here's why I'm asking for the Kit #...
After I got the Product Enhancement Campaign letter on Aug 18, to replace the CVO 110 Heads, I called the Dealer, who claimed to have the kit.
I made an appointment and dropped my bike off.
Well, that was Sept 6:
first they got the kit,
then they didn't get to it for a week,
then the kit is the wrong color and a new one had to be ordered,
now the kit is on back order with a release date of Oct 3,
so it looks like I might get my bike back on Oct 11,,, maybe.
I'm losing confidence they'll do the job with the right kit.
I won't go into all the promises they've made, Service Dept says one thing, Parts Dept says something else, Owner complaining it takes at least 8 or more hours but can only bill for 6.
I asked for a loaner and they laughed, only I was serious.
I'm trying to remain calm, but my patience is getting thin and my riding skills are getting rusty.
Hope someone can help me with that Kit # so I can verify they got the right one.
Thanks for your time and effort,
Timba