Recently took ownership of my 2104 FLHX in stunning Daytona Blue Pearl. UK cost about £20K (US $33K). My old tourpak in black needed to be painted to match the rest of the bike. Now the "fun" starts. None of the UK dealers could provide me with the paint and one even suggested I bought a touch up kit the size of a nail polish for £44 and take it to a painter who "may" be able to match the paint. Hardly impressive. So I contacted Harley Davidson UK whose representative, Michelle Walker, responded as follows:- "Thank you for your email. We do not supply paint in the quantity you are looking for. All we have available are touch up pots suitable for very small areas. We do not supply any paint codes outside of our dealer network as we wish to retain the exclusivity of our colours. My best suggestion would be to take your bike to a local paint spray shop and ask that they colour match this for you. I am sorry we cannot assist further. Best regards Michelle" Now 8 dealers in their network cannot supply the paint for a colour in their mainstream range, available since September 2013 and Harley Davidson's own country Head Office could not care less. If you need Daytona Blue Pearl paint for your bike if you have an accident or if you want to do what I want to do, do not expect any help from Harley - they could not care less. Customer Service two words that cannot be used in conjunction with Harley Davidson. As a rider in the UK I thought I would also email HD's worldwide Head Office in the US. Guess what - they do not accept emails. Unbelievable.