Credit Card Scam

Discussion in 'General OFF TOPIC' started by glider, Dec 14, 2008.

  1. glider

    glider Veteran Member

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    Credit Card Scam

    Snopes.com says this is true.To verify see this site:
    snopes.com: Visa Fraud Investigation Scam
    This one is pretty slick since they provide YOU with all the information, except the one piece they want.
    Note, the callers do not ask for your card number; they already have it.. This information is worth reading. By understanding how the VISA & Master Card Telephone Credit Card Scam works, you'll be better prepared to protect yourself.
    One of our employees was called on Wednesday from 'VISA', and I was called on Thursday from 'Master Card'. The scam works like this: Caller: 'This is (name), and I'm calling from the Security and Fraud Department at VISA. My Badge number is 12 460. Your card has been flagged for an unusual purchase pattern, and I'm calling to verify. This would be on your VISA card which was issued by (name of bank). Did you purchase an Anti-Telemarketing Device for $497.99 from a Marketing company based in Arizona ?'
    When you say 'No', the caller continues with, 'Then we will be issuing a credit to your account. This is a company we have been watching and the charges range from $297 to $497, just under the $500 purchase pattern that flags most cards. Before your next statement, the credit will be sent to (gives you your address), is that correct?'
    You say 'yes'. The caller continues - 'I will be starting a Fraud investigation. If you have any questions, you should call the 1- 800 number listed on the back of your card (1-800 -VISA) and ask for Security.'
    You will need to refer to this Control Number. The caller then gives you a 6 digit number. 'Do you need me to read it again?'
    Here's the IMPORTANT part on how the scam works.The caller then says, 'I need to verify you are in possession of your card'. He'll ask you to 'turn your card over and look for some numbers'. There are 7 numbers; the first 4 are part of your card number, the next 3 are the security Numbers that verify you are the possessor of the card. These are the numbers you sometimes use to make Internet purchases to prove you have the card. The caller will ask you to read the 3 numbers to him. After you tell the caller the 3 numbers, he'll say, 'That is correct, I just needed to verify that the card has not been lost or stolen, and that you still have your card. Do you have any other questions?' After you say No, the caller then thanks you and states, 'Don't hesitate to call back if you do, and hangs up.
    You actually say very little, and they never ask for or tell you the Card number. But after we were called on Wednesday, we called back within 20 minutes to ask a question. Are we glad we did! The REAL VISA Security Department told us it was a scam and in the last 15 minutes a new purchase of $497.99 was charged to our card.
    Long story - short - we made a real fraud report and closed t he VISA account. VISA is reissuing us a new number.What the scammers want is the 3-digit PIN number on the back of the card. Don't give it to them. Instead, tell them you'll call VISA or Master card directly for verification of their conversation. The real VISA told us that they will never ask for anything on the card as they already know the information since they issued the ca rd! If you give the scammers your 3 Digit PIN Number, you think you're receiving a credit. However, by the time you get your statement you'll see charges for purchases you didn't make, and by then it's almost too late and/or more difficult to actually file a fraud report.

    This has actually been around for a while but with the holidays coming, It may save someone some grief.


     
  2. Dr. Dolittle

    Dr. Dolittle Experienced Member Staff Member Moderator Contributor

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    Just goes to explain my love/hate relationship with this time of year!

    We will have a discussion about this at dinner so the wife and daughters are aware also - thanks Glider!
     
    Last edited: Dec 14, 2008
  3. krikket

    krikket Active Member

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    I just got "tested" with a scam about 2 months ago. Some lady called me and asked to speak to my brother's ex-wife. She then asked for my brother's current wife. When I told her she had the wrong person she gave me a phone number to have one of them call in regards to an investigation they were conducting and would give me no more info then hung up. I had no internet access at the time, so I called my wife and had her google the phone number. There were at least 4 Better Business Bureau complaints associated with that phone number with the word scam attached to it.
    I called my brother's wife and told her everything. She called them back and they tried to get the same info...the 3 digit number on the back of the card. She filed a complaint and left it at that. I don't have that phone number anymore to give as a reference. So, anytime anyone calls you in regards to your credit card, get their info, give them nothing. Hang up and call the 800 number on the back of the card and confirm. BE CAREFUL!!!!!!
     
  4. Davidw2415

    Davidw2415 Senior Member

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    thanks for the heads up Glider.
     
  5. Dr. Dolittle

    Dr. Dolittle Experienced Member Staff Member Moderator Contributor

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    My wife and I (well, wife mostly since I wasn't home) learned early in our marriage the Golden Rule of scam avoidance:

    If someone else initiates the call (in other words, you didn't pick up the phone and dial them) you don't give out ANY information, especially sensitive numbers!

    Back before cell phones and unlimited calling plans, we had a calling card that billed to our main phone account. Scammer called with the same story - security investigation, need to verify your card info, blah blah blah.
    Wife called phone company directly 15 minutes after hanging up when her women's intuition finally kicked in and they had already rung up over $4,000 in charges!

    Be careful out there - it's a jungle!
     
  6. glider

    glider Veteran Member

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    I found that my credit card company has what they call "virtual card" which you go to their site and input your info and get a temp card number with a temp expiration date as well as the temp three digit number too.None of these match your actual numbers. It's good for that transaction and a few days after so nobody can keep your info to use at a later date.

    I've used it when transacting business over the net to be sure my actual card number isn't out there in cyberspace being used by someone.
     
  7. Dr. Dolittle

    Dr. Dolittle Experienced Member Staff Member Moderator Contributor

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    Have to look into that. We have a VISA card with a $400 limit which we use for 99% of our online purchases.
     
  8. glider

    glider Veteran Member

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    This feature is with Citi bank Visa.
     
  9. saybel

    saybel Member

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    glider...........great info
    thanks for the info
     
  10. Redfish-Joe

    Redfish-Joe Senior Member

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    I have a bank card drawn on a small account for the same purpose.