Big Dog Recall

Discussion in 'General Harley Davidson Topic' started by Log Hog Kust'em, May 6, 2009.

  1. Log Hog Kust'em

    Log Hog Kust'em Member

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    Recall notice from NHTSA's Office of Defects Investigation

    Vehicle Make / Model: Model Year(s):
    BIGDOG / RIDGEBACK 2005

    Manufacturer: BIG DOG MOTORCYCLES, LLC Mfr's Report Date: MAY 27, 2009
    NHTSA CAMPAIGN ID Number: 09V147000 N/A
    NHTSA Action Number: N/A

    Component: WHEELS:CENTER SECTION
    Potential Number of Units Affected: 1257
    Summary:
    BIG DOG IS RECALLING 1,257 MY 2005 RIDGEBACK MOTORCYCLES. THE REAR WHEEL MAY HAVE WEAK SPOTS IN THE DESIGN, WHICH MAY CAUSE THE WHEEL TO CRACK UNDER CERTAIN OPERATING CONDITIONS.
    Consequence:
    IF UNDETECTED, THIS CONDITION MAY LEAD TO A CRASH.
    Remedy:
    DEALERS WILL INSPECT THE WHEELS FOR EVIDENCE OF CRACKING. IF THE WHEEL EXHIBITS EVIDENCE OF CRACKING, BIG DOG WILL REPLACE THE WHEEL, AND IF THE WHEEL SHOWS NO SIGNS OF CRACKING, CUSTOMERS WILL BE ADVISED TO BRING THEIR MOTORCYCLE TO BIG DOG DEALER FOR A FREE INSPECTION EVERY 2,500 MILES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT MAY 15, 2009. OWNERS MAY CONTACT BIG DOG MOTORCYCLES CUSTOMER SERVICE DEPARTMENT AT 316-267-9121.
    Notes:
    OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO Safercar.gov .