when I had a softail,that counter balance thing always made noise,kinda like a fork stuck in a disposal.And when you you twisted the throttle,it seemed to react a second after.If you take off the windshield,you won't hear the noise.Have you tried cornering yet? Your gonna get another surprise.Softies are the sweetest looking bike HD makes,I think,that's why I bought mine.But they have issues.I got rid of mine with 18k on the clock,1 year old.Couldn't stand the awful cornering.If your at an intersection,and want to glide thru,you can't, you have to go further straight and then make a sharper upright turn,or you'll scrape.