Dealers And The Magnusson-Moss Act

RetiredJake · Nov 14th, 2009, 02:01 PM

I am going through one of these discussions with my dealer right now. The shop warranty mgr is trying to say that the installation of a ThunderMax fuel control module invalidates my warranty, period. That they would not even look at the bike under warranty. Discussed with the Business Mgr and General Mgr to work through the issue. They are both good people and are working with me to get this covered under warranty. Both stated they had never heard of the Magnuson-Moss Act, so I told them I would get some information to them. It is contained in a document that is over 1800 pages long. On page 1402, the following statement is the basis for all of this.

Tough to find when you need it.

Breeze3at · Nov 14th, 2009, 04:36 PM

Jake; I find it very hard to believe that the GM and BM never heard of the M.M. act. Two people that ignorant of an important consumer protection law,that pertains to thier business would shake my faith in the rest of the shop.

Jack Klarich · Nov 14th, 2009, 05:36 PM

Hard to believe they do business and never heard of this law its on the books here in the USA

biglew55 · Nov 14th, 2009, 11:06 PM

Quote:

Originally Posted by Breeze3at

Jake; I find it very hard to believe that the GM and BM never heard of the M.M. act. Two people that ignorant of an important consumer protection law,that pertains to thier business would shake my faith in the rest of the shop.

Definately! It's been a staple in the automotive industry since the '70's. I learned about it in HS.

Nov 14th, 2009, 02:01 PM	#10
RetiredJake Community Star Ride: FLHTCU Join Date: Apr 19th, 2009 Location: Middle Tennessee Posts: 597 My Mood:	Re: Dealers And The Magnusson-Moss Act I am going through one of these discussions with my dealer right now. The shop warranty mgr is trying to say that the installation of a ThunderMax fuel control module invalidates my warranty, period. That they would not even look at the bike under warranty. Discussed with the Business Mgr and General Mgr to work through the issue. They are both good people and are working with me to get this covered under warranty. Both stated they had never heard of the Magnuson-Moss Act, so I told them I would get some information to them. It is contained in a document that is over 1800 pages long. On page 1402, the following statement is the basis for all of this. Tough to find when you need it.

Nov 14th, 2009, 04:36 PM	#11
Breeze3at Community Star Ride: 2007 Electra Glide Classic Join Date: Aug 18th, 2009 Location: Warner Robins, GA Posts: 685 My Mood:	Re: Dealers And The Magnusson-Moss Act Jake; I find it very hard to believe that the GM and BM never heard of the M.M. act. Two people that ignorant of an important consumer protection law,that pertains to thier business would shake my faith in the rest of the shop.

Nov 14th, 2009, 05:36 PM	#12
Jack Klarich Community Guru Wannabe Ride: 2007 Streetbob Join Date: Sep 25th, 2009 Location: Jax. Fl. Posts: 873 My Mood:	Re: Dealers And The Magnusson-Moss Act Hard to believe they do business and never heard of this law its on the books here in the USA

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Dealers And The Magnusson-Moss Act

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