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wildspirit97 · 08-07-2008, 09:26 PM

still waiting for my bike to get fixed. First I was told they have to replace the primary chain and both the sprockets because they can't replace a chain with out replacing both sprockets. That sounded reasonable to me so I've been waiting for the parts to show up. Last Friday I called and they said they have 2 of the parts they ordered and are waiting the third part that was back ordered but released on 7/27. Today I go in and the manager says he has to show me something. It turns out the flywheel has a broken tooth and they have to replace that too. He says they have that in stock, but they have to get authorization from Harley before they put it on. Then he tells me that you can't even get just the flywheel that you have to replace the whole clutch hub. I said well if you have to replace the whole assembly wouldn't you be replacing the flywheel anyway since you were supposed to replace both primary sprockets?

He say what do you mean? I said you told me 3 weeks ago you were replacing the chain and both the sprockets and if you have to replace the assembly to replace the flywheel then you must have to replace the whole assembly when you replace the primary chain sprocket on the clutch hub.

So he tells me Oh....well we were only replacing the compensator sprocket and the primary chain. So now I'm thinking hmm......I wonder what that 3rd part was they were waiting for was and how in the world do you not see a broken tooth on a flywheel until you go to put it back on.

He also told me the run out came to .152 on the compensator sprocket!!!! if you don't know decimals .152 is over 1/8" 1/8"=.125 . I had to fight them tooth and nail to get them to look into it because of the noise that I was hearing. and I had another dealership tell me just keep riding and see if it gets worse.

He said it should be done tomorrow night and if it is it'll be the last time I step foot into that dealership again......I must look like a retard. I really hate being lied to. I figure if you'll lie to me you'll steal from me and if you'll steal from me I don't want you around because I don't want to go to jail for murder.

08-07-2008, 09:26 PM	#37 (permalink)
wildspirit97 Contributor$ Join Date: 2007, Sep 12 Location: Washington Posts: 530 My Mood:	Re: Primary Whining still waiting for my bike to get fixed. First I was told they have to replace the primary chain and both the sprockets because they can't replace a chain with out replacing both sprockets. That sounded reasonable to me so I've been waiting for the parts to show up. Last Friday I called and they said they have 2 of the parts they ordered and are waiting the third part that was back ordered but released on 7/27. Today I go in and the manager says he has to show me something. It turns out the flywheel has a broken tooth and they have to replace that too. He says they have that in stock, but they have to get authorization from Harley before they put it on. Then he tells me that you can't even get just the flywheel that you have to replace the whole clutch hub. I said well if you have to replace the whole assembly wouldn't you be replacing the flywheel anyway since you were supposed to replace both primary sprockets? He say what do you mean? I said you told me 3 weeks ago you were replacing the chain and both the sprockets and if you have to replace the assembly to replace the flywheel then you must have to replace the whole assembly when you replace the primary chain sprocket on the clutch hub. So he tells me Oh....well we were only replacing the compensator sprocket and the primary chain. So now I'm thinking hmm......I wonder what that 3rd part was they were waiting for was and how in the world do you not see a broken tooth on a flywheel until you go to put it back on. He also told me the run out came to .152 on the compensator sprocket!!!! if you don't know decimals .152 is over 1/8" 1/8"=.125 . I had to fight them tooth and nail to get them to look into it because of the noise that I was hearing. and I had another dealership tell me just keep riding and see if it gets worse. He said it should be done tomorrow night and if it is it'll be the last time I step foot into that dealership again......I must look like a retard. I really hate being lied to. I figure if you'll lie to me you'll steal from me and if you'll steal from me I don't want you around because I don't want to go to jail for murder.