TexasJohn

I've had bad visit to a Harley Dealer here in Texas. My g/f and I were out for a ride and stopped at Red River Harley in Witchta Falls.. when I saw the building it was brand new looking and had covered parking for the bikes that come in.. How nice I thought.. upon walking we weren't even greeted.. we were looking at bikes, and was looking at a Road King.. salesman walks up and says wanna buy it it's full of gas.. well was a bit taken back with that and it got worse.. the selection of motorclothes wasn't good meaning they didn't keep there bins stocked very well and I had to settle for something I could live with.. which turned out fine. Still no greeting.. I collect dealer shotglasses.. I found those.. yay! My g/f found the big girl sizes all 15 articles of them.. if that! She did find a little something. Went to check out and I set the shotglass down and it rocked like the bottem was curved. I said the salesman.. this one rocks.. he said very rude.. well just get another one!
I did. He should have walked over and got me another one! I filled out the online comment card for the dealership and got a reply from the general manger I told him what happened and he said would take care of it and hopped we would come back.. I told him only way I would visit again is if he wrote back telling me what he had done to correct the problem and he hasn't.

Harlely Dealerships are a home away from home... should be friendly with a no problem attitude!