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Sharky1948 · 12-03-2007, 11:33 AM

Laurel and Harley in Stratford, CT.

I purchased some Cycle Shack mufflers for my '07 XL1200C. I didn't pay attention to the model number on the receipt and it turns out they were different from what I thought I was ordering. Without realizing that, I installed them. After I fired it up, I realized that they were not the ones I had meant to order. I just got off the phone, and they are ordering the ones I wanted. And, despite the fact that I installed these, ran them a few minutes, and through away the original packaging, they will take them back and give me full credit as long as I didn't scratch them while installing.

The problem was MY fault, not theirs. But, they helped me out and were cheerful about it!

12-03-2007, 11:33 AM	#17 (permalink)
Sharky1948 Community Star Join Date: 2007, Sep 17 Location: Connecticut Posts: 462 My Mood:	Re: GOOD Dealers And Experiences Laurel and Harley in Stratford, CT. I purchased some Cycle Shack mufflers for my '07 XL1200C. I didn't pay attention to the model number on the receipt and it turns out they were different from what I thought I was ordering. Without realizing that, I installed them. After I fired it up, I realized that they were not the ones I had meant to order. I just got off the phone, and they are ordering the ones I wanted. And, despite the fact that I installed these, ran them a few minutes, and through away the original packaging, they will take them back and give me full credit as long as I didn't scratch them while installing. The problem was MY fault, not theirs. But, they helped me out and were cheerful about it! __________________ "Dance like there's no one watching, sing like no one is listening, love like you'll never get hurt, and ride like there's no tomorrow."